At Home System
The Helpline At Home system is ideal for seniors or
Simply press either the button you wear or the integrated panel “Help” button and you will seamlessly connect via 2-way voice with our 24/7 emergency services dispatch. To ensure your family/friends/caregivers are aware will always call your responding parties to let them know we have sent help for you.
At Home System
Our standard Helpline At Home System comes with Helpline panel and one button, which can be worn as a
- Connects to your existing landline phone
- At the press of a button connect via 2-way voice with our 24/7 monitoring station
- Fall Detection pendant button available
- Back-up battery for continued operation when the power is out, providing landline is operational during a power outage
- Water resistant: wear it in the bath or shower
- Program in additional buttons or other safety accessories
- Lightweight button (<.50oz)
Monthly System
Starting at
$39.95
No long-term contract or cancellation fees.
Installation cost extra with multiple options to meet your needs; professional, pick-up or ship
Monthly System
Starting at
$39.95
No long-term contract or cancellation fees.
Installation cost extra with multiple options to meet your needs;
professional, pick-up or ship
Auto-Fall
Detection Pendant
Paired with our Helpline At Home System, this lightweight fall detection pendant, which is worn around the neck, will detect most falls and summon help when you are unable to press the button.*
*The automatic fall detection pendant will not detect all falls; wherever possible subscribers should always press the button to place a call for assistance.
Auto-Fall
Detection Pendant
- Water resistant and can be worn in the bath or shower
- Adjustable pendant cord
*The automatic fall detection pendant will not detect all falls; wherever possible subscribers should always press the button to place a call for assistance.
Detection Pendant
Paired with our Helpline At Home System, this lightweight fall detection pendant, which is worn around the neck, will detect most falls and summon help when you are unable to press the button.*
*The automatic fall detection pendant will not detect all falls; wherever possible subscribers should always press the button to place a call for assistance.
Auto-Fall
Detection Pendant
- Water resistant and can be worn in the bath or shower
- Adjustable pendant cord
*The automatic fall detection pendant will not detect all falls; wherever possible subscribers should always press the button to place a call for assistance.
Key Lock Box
Worried about your door being broken down by Emergency Services? The purchase of a lock box may prevent a forced entry into your home.
We recommend one for all installations.
Key Lock Box
- Heavy duty
- Can be attached to
door or secured railing - Easy to use
Table Top Help
Button
Designed for use with our At Home System this large, stationary button, can be wall mounted or placed on a table strategically throughout the home for added safety.
- Large and easy to find
- Can be wall mounted or placed on a table
- Excellent for bathroom floors or night stand
Smoke Detector or Carbon
Monoxide Detector
For pairing with our At Home System, when our monitored wireless smoke or carbon monoxide detect heat, smoke or CO gas it will sound an alarm and report to our monitoring station (rented separately)
- Works with your At Home System
- Alerts Helpline’s Emergency Response Centre who will contact Fire Services.
- Wireless
Medical Information
Pouch
This pouch has your emergency contact information, name, address, medications and other information that would be vital for emergency personnel in a moment of crisis.
- Be sure to ask for one when you contact us.
Here’s how our At Home System Works
Step One
Press Medical Alert Button
By pressing your Personal Helpline button, voice prompts and audible beeps reassure you that a connection is being established to our Emergency Response Dispatchers 24 hours a day, 7 days a week.
Step Two
Communicate with an
Emergency Response Dispatcher
Our trained and certified Emergency Response Dispatchers 24/7 will attempt to speak to you through the At Home base station. In the
Step Three
Help is on the Way!
Our emergency dispatcher communicates with you to determine what kind of assistance is best for you and your situation. Emergency services can be dispatched to your location or if you prefer we can contact a family member or friend. Rest assured, if you are unable to respond, our dispatchers will dispatch
Partner Companies
Northern Communications
Northern 911
CareLink Advantage
True Steel Security
Partner Companies
Northern Communications
Northern 911
CareLink Advantage
True Steel Security