At Home System: Wireless
The Helpline At Home wireless system is ideal for seniors or at risk individuals who are looking for security when at home where they have no landline/phoneline installed. Professionally monitored 24/7 by the Helpline Emergency Response center, it allows you to maintain independence and confidence knowing you are safe should an incident occur in your home. Multiple button options are available including auto fall detection.
Simply press either the button you wear, or the integrated panel “Help” button and you will seamlessly connect via 2-way voice with our 24/7 emergency services dispatch. To ensure your family/friends/caregivers are aware, we’ll always call your responding parties to let them know we have sent help for you.
At Home System: Wireless
Our standard Helpline At Home Wireless System comes with Helpline panel and one button, which can be worn as a wrist watch or as a neck pendant and monthly monitoring.
- No landline required, works anywhere there is wireless coverage
- At the press of a button connect via 2-way voice with our 24/7 monitoring station
- Fall Detection pendant button available
- Back-up battery for continued operation when the power is out
- Water resistant: wear it in the bath or shower
- Program in additional buttons or other safety accessories
- Lightweight button (<.50oz)
Monthly System
Starting at
$44.95
No long-term contract or cancellation fees.
Installation cost extra with multiple options to meet your needs; professional, pick-up or ship
Monthly System
Starting at
$44.95
No long-term contract or cancellation fees.
Installation cost extra with multiple options to meet your needs;
professional, pick-up or ship
Auto-Fall
Detection Pendant
Paired with our Helpline At Home System, this lightweight fall detection pendant, which is worn around the neck, will detect most falls and summon help when you are unable to press the button.*
*The automatic fall detection pendant will not detect all falls; wherever possible subscribers should always press the button to place a call for assistance.
Auto-Fall
Detection Pendant
- Water resistant and can be worn in the bath or shower
- Adjustable pendant cord
*The automatic fall detection pendant will not detect all falls; wherever possible subscribers should always press the button to place a call for assistance.
Detection Pendant
Paired with our Helpline At Home System, this lightweight fall detection pendant, which is worn around the neck, will detect most falls and summon help when you are unable to press the button.*
*The automatic fall detection pendant will not detect all falls; wherever possible subscribers should always press the button to place a call for assistance.
Auto-Fall
Detection Pendant
- Water resistant and can be worn in the bath or shower
- Adjustable pendant cord
*The automatic fall detection pendant will not detect all falls; wherever possible subscribers should always press the button to place a call for assistance.
Key Lock Box
Worried about your door being broken down by Emergency Services? The purchase of a lock box may prevent a forced entry into your home.
We recommend one for all installations.
Key Lock Box
- Heavy duty
- Can be attached to
door or secured railing - Easy to use
Medical Information Pouch
This pouch has your emergency contact information, name, address, medications and other information that would be vital for emergency personnel in a moment of crisis.
Be sure to ask for one when you contact us.
Here’s how our At Home Wireless System Works

Step One
Press Medical Alert Button
By pressing your Personal Helpline button, voice prompts and audible beeps reassure you that a connection is being established to our Emergency Response Dispatchers 24 hours a day, 7 days a week.

Step Two
Communicate with an
Emergency Response Dispatcher
Our trained and certified Emergency Response Dispatchers 24/7 will attempt to speak to you through the At Home base station. In the


Step Three
Help is on the Way!
Our emergency dispatcher communicates with you to determine what kind of assistance is best for you and your situation. Emergency services can be dispatched to your location or if you prefer we can contact a family member or friend. Rest assured, if you are unable to respond, our dispatchers will dispatch
Partner Companies
Northern Communications
Northern 911
CareLink Advantage
True Steel Security
Partner Companies
Northern Communications
Northern 911
CareLink Advantage
True Steel Security